Paytm - How to Send Money to Bank in Paytm

Pay or Send

Send to Bank Account

• How can I transfer money from Paytm wallet to bank account?

  On Paytm.com: This feature is not available on Paytm.com, kindly download Paytm App to use this feature. On Paytm App: To send money to a bank using Paytm you need to follow these steps:

  • Open the Paytm App.
  • Tap the Pay or Send icon.
  • Tap the Send to Bank option.
  • Enter the Name you want to give to this beneficiary.
  • Enter the account number.
  • Enter the IFSC code of the branch. You can get the IFSC code by tapping the Get IFSC and selecting your bank and branch.
  • Enter the amount you want to send. Minimum amount should be Rs xxx
  • You can also enter the reason for sending money, however this is optional.
  • Tap Send.
  • Your money will be successfully transferred to the bank account.

• What are the charges to send money to bank?

  There is a convenience/processing fee:

  • For Non-KYC customers: 3%
  • For KYC customers: 3%
  You will be clearly shown these charges before the bank transfer is processed.

   How much amount can I transfer from my Wallet to Bank?

• You can transfer upto Rs.25000*** in a calendar month.

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Paytm - Payment to Mobile Number , Faqs

Pay or Send

Send to Mobile number

• How can I send money to someone using Paytm?

  On Paytm.com: This feature is not available on Paytm.com, kindly download the Paytm App to use this feature. On Paytm App: Sending money with Paytm is really fast and simple

  • Open the Paytm App.
  • Tap on Pay or Send icon.
  • Tap on the Mobile Number option.
  • Enter the mobile number of the person whom you want to send money to. You can also pick the mobile number from contacts saved on your device by tapping the address book icon next to the mobile number field.
  • Enter amount you want to send.
  • You can mention the reason for sending money. This field is optional.
  • Tap on Send.
  • If you have sufficient balance in your Paytm wallet, money will be successfully sent to the person whose mobile number you entered.
  • If you do not have sufficient balance, you will be redirected to the payment details page, where you can add money in your Paytm wallet and then send money.
  • The person whom you have sent money to, will receive an SMS/Email and Push notification (if they have a Paytm app) informing them that they have received money from you.

• I have sent money to a friend who does not have Paytm Wallet, how will he/she receive money?

  If a person whom you have sent money to does not have a Paytm account, we will send them a link via SMS where they can create a Paytm account. If they does not create a Paytm account within 3 days of your sending them money, we will refund the money back to your Paytm Wallet .

• Are there any charges to Send money through Paytm?

  No, sending money to another person is totally free and the receiver gets the complete amount you have sent.

• Are there any limitations to Send money through Paytm?

  You can send upto Rs.25,000 in a calendar month. The total amount of of money that can be sent to another Paytm customer & to a bank account can not exceed Rs 25,000 in a calendar month.

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Paytm - Payment throgh Scan Method , Faqs

Pay or Send

Scan Code Method

I can see Paytm code at the merchant store, how can I make payment using Paytm code?

• ·         Open the Paytm App.

• ·         Tap on Pay or Send icon.

• ·         Your camera will open to scan the merchant code

• ·         Scan the merchant code

• ·         You can mention the reason for sending money. This field is optional.

• ·         Enter the amount and tap Pay

• ·         If you have sufficient balance in your Paytm wallet, money will be successfully paid.

• ·         If you do not have sufficient balance, you will be redirected to the payment details page, where you can add money in your Paytm wallet and then pay.

• ·         Confirmation SMS will be sent to you and merchant

I am unable to scan the Paytm code at the merchant because of dim light, what can I do?

• ·         You can tap on flash button on the top right while you scan the Paytm code. 

How will I know that the payment is successful?

You can check the confirmation in 3 ways:

1. SMS from Paytm

2. Post-payment confirmation page in the app

3. Tap on ‘paid’ in Passbook of your Paytm app

Where can I check my previous payments?

Open ‘Passbook’ in your Paytm wallet to check all previous payments with the merchant, amount and order details

 I entered wrong amount and paid to merchant, what do I do now?

If you paid less, make another payment to complete. If you paid more and want a refund, you can request a refund from the merchant or contact us at paytm.com/care. Select Payments/Paytm wallet and the order ID and raise the query. Paytm will get back to you soon with resolution.

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