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 This facility empowers you to regenerate your ATM PIN through IVR by calling up the 24 hour call center though your registered mobile number.
Generate your ATM PIN through IVR just in two steps:
- Call IVR / Call Centre toll free on 1800 22 22 44 or on 022-25751500 / 25719600 ( chargeable) using the registered mobile number.
- Select option 2 ( Information on debit cards )
- Select option 4 ( Register for ATM PIN)
- Input your 16 digit Debit card number
- Input card expiry date in MMYY format
- Input your 15 digit account number
- Input your date of birth in DDMMYYYY format
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| After successful registration you will receive 8 digit tracker ID: |
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- Call IVR again and follow the steps
- Select option 5 ( Generating of ATM PIN)
- Input your 16 digit Debit card number
- Input card 3 digit CVV which is on the back of your debit card.
- Input the 8 digit tracker id received via SMS
- IVR prompts you to enter PIN number of your choice
- IVR prompts you to re enter the PIN for confirmation
- IVR informs that the PIN change is successful
- Your self generated PIN is ready for use
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