Wipro Mega Walk-In Drive | Freshers | Technical Service Desk | BE/ B.Tech – All Streams; Any Graduates | Bangalore/ Pune

Wipro Mega Walk-In Drive | Freshers | Technical Service Desk | 2015 – 2019 Batch | BE/ B.Tech – All Streams; Any Graduates | Bangalore/ Pune | 12th October 2019

Company: Wipro Ltd
Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region.

Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.
Website: www.wipro.com
Positions: Technical Service Desk
Experience: 0 – 4 Years
Salary: Best in Industry
Job Locations: Bangalore
Eligibility Criteria:

• Candidates should possess BE/ B.Tech/ Any Degree from a recognized university
• Mandatory Skills: TIS Service Desk
• Desirable Skills: Language Skills: English Language

Job Description:

• As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required.
• Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders.
• Perform RCA for Major Incidents related to his / her tower Follow quality/security process defined for the engagement.
• Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
• Participate in business meetings with various stakeholders on a need basis. Take corrective actions based on customer satisfaction surveys.

How To Apply: All Interested and Eligible candidates can register this drive in online and attend the drive in following venue.
Date: 12th October 2019
Bangalore:
Wipro, SEZ Unit I & II Divyasree Technopark,
Kundalahalli, Whitefield,
Brookefield,
Bangalore.
Pune:
Plot No.31 MIDC,
Pune Infotech Park, Ph-2 Hinjewadi,
Pune,
Maharashtra 411057
For More Details & Apply Link: Click Here
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